Women's trendy thick outsole sandal with double strap detail and customized logo buckles.Interior: Recycled message insole label.Company is completely vegan and cruelty-free.A well-maintained vegan leather can last a long time.Here are some quick tips for
Women’s trendy thick outsole sandal with double strap detail and customized logo buckles.
Company is completely vegan and cruelty-free.
A well-maintained vegan leather can last a long time.
Here are some quick tips for maintaining your most loved Matt&Nat shoes in excellent condition.
Store the piece in a cool, dry place with little to no humidity, avoid storing items near one another to avoid rubbing or color transferring. Our products are protected and don’t transfer color to other materials. However, some accessories with poor color fixation could transfer to our materials. If this happens, wipe the stain with mild soap and a white cotton cloth.
* Every time you use a product, use a dry cloth to eliminate all dirt and dust.
* Once a month, you can deep clean it with a mild soap solution mixed with water; carefully and lightly rub the surface with a white soft cloth such as a microfiber or sponge and remove the soap completely.
* Lastly, dry the surface with a dry white cotton cloth and remember to let the product completely dry before storing it in your closet.
* Avoid letting the product in the sunlight for long hours.
You can also use our SHOE PROTECTOR SET THAT COMES WITH A SHOE FOAM & BRUSH.
At Our Store, we aim to deliver your orders as quickly and efficiently as possible. Below you will find everything you need to know about our shipping and delivery process.
Shipping Methods & Rates
We offer a variety of shipping options to meet your needs. The cost of shipping depends on the shipping method you choose, the destination, and the size of your order. Please refer to the shipping options available at checkout for more details.
Express Shipping: Delivery within 3-5 business days (next-day delivery for some locations).
International Shipping: Available to selected countries. Delivery time and shipping fees will vary based on destination.
Processing Time
Orders are typically processed within 1-2 business days from the time your order is placed. Please note that during peak seasons or promotional periods, processing time may be slightly longer.
Tracking Your Order
Once your order has been dispatched, you will receive an email with tracking information so you can monitor the status of your shipment. You can also check the status of your order in your account under “Order History.”
Delivery Times
Estimated delivery times vary depending on your location and the shipping method selected. For international orders, customs processing may cause delays, which are beyond our control.
Domestic Orders: Typically arrive within 3 business days.
International Orders: Delivery times may range from 7 business days, depending on the destination country and customs clearance times.
Lost or Damaged Packages
While we take great care to ensure your items are packaged securely, accidents can happen. If your order arrives damaged or you believe it’s lost, please contact us at customer service email or phone number within 7 days of receiving your package. We will investigate the issue and provide a solution.
Contact Us
If you have any questions or concerns about shipping and delivery, don’t hesitate to contact our customer support team at customer service email or phone number. We’re here to help!
Thank you for shopping! We appreciate your business and strive to provide you with an exceptional shopping experience.
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