When Pierre, an African penguin living at the California Academy of Sciences, begins to lose his feathers, the zoo staff is at a loss as to what to do. The lack of feathers causes Pierre to lose warmth, making him afraid to swim in the zoo pool. And the ot
When Pierre, an African penguin living at the California Academy of Sciences, begins to lose his feathers, the zoo staff is at a loss as to what to do. The lack of feathers causes Pierre to lose warmth, making him afraid to swim in the zoo pool. And the other penguins start to shy away, giving Pierre the “cold” shoulder. Unfortunately, heaters and medications fail to correct the situation. But one rainy day, inspiration strikes a biologist named Pam. While walking her dog in the rain, Pam notes that her pet wears a raincoat. Could a “raincoat,” or wet suit, help Pierre? A tiny neoprene wet suit is designed especially for Pierre. But will it work? Told in rhyme by noted I SPY author Jean Marzollo, this true story of veterinary ingenuity charmingly comes to life. Jean Marzollo has written more than 100 children’s books, including the award-winning I SPY series. With a graduate degree from Harvard, she has taught school, written books about teaching and parenting, and was the editor of Scholastic’s Let’s Find Out kindergarten magazine for 20 years. Jean lives in upstate New York. Nationally known for her many award-winning children’s books that feature exotic flora and fauna, Laura Regan’s artwork has been used to raise funds for many wildlife organizations. She is the illustrator of A is for Anaconda: A Rainforest Alphabet. Laura lives in the Bay Area in California.
At Our Store, we aim to deliver your orders as quickly and efficiently as possible. Below you will find everything you need to know about our shipping and delivery process.
Shipping Methods & Rates
We offer a variety of shipping options to meet your needs. The cost of shipping depends on the shipping method you choose, the destination, and the size of your order. Please refer to the shipping options available at checkout for more details.
Express Shipping: Delivery within 3-5 business days (next-day delivery for some locations).
International Shipping: Available to selected countries. Delivery time and shipping fees will vary based on destination.
Processing Time
Orders are typically processed within 1-2 business days from the time your order is placed. Please note that during peak seasons or promotional periods, processing time may be slightly longer.
Tracking Your Order
Once your order has been dispatched, you will receive an email with tracking information so you can monitor the status of your shipment. You can also check the status of your order in your account under “Order History.”
Delivery Times
Estimated delivery times vary depending on your location and the shipping method selected. For international orders, customs processing may cause delays, which are beyond our control.
Domestic Orders: Typically arrive within 3 business days.
International Orders: Delivery times may range from 7 business days, depending on the destination country and customs clearance times.
Lost or Damaged Packages
While we take great care to ensure your items are packaged securely, accidents can happen. If your order arrives damaged or you believe it’s lost, please contact us at customer service email or phone number within 7 days of receiving your package. We will investigate the issue and provide a solution.
Contact Us
If you have any questions or concerns about shipping and delivery, don’t hesitate to contact our customer support team at customer service email or phone number. We’re here to help!
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